Get Support

Open a ticket and describe what’s broken, when it started, and what you’ve already tried. I’ll reply with next steps and an estimate. Calls happen after we’ve nailed down the scope in writing.

You’ll also get a copy in your inbox for your records.
First Response < 1 business day
Hours Mon–Fri · 9–6 ET
Urgent Mark priority as "High"

What to include

  • Summary of the problem and when it started
  • Domain(s), provider(s), and recent changes
  • Error messages, screenshots, or logs
  • Impact (one user vs whole org, inbound/outbound, etc.)

How I work

  • Ticket-first: everything scoped and documented in writing
  • Fixed-price or time-block estimates before work
  • Plain-English explanations, not vendor marketing
  • Configs and notes stay with you, not locked to me

Good fits

  • Small businesses without a full-time IT team
  • Solo founders and creators with “weird tech” issues
  • Teams who prefer async, written communication